Privacy Policy

Welcome to The eCommerce Counsel! This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://ecommercecounsel.co.za (the “Site”).

1. Information We Collect

   1. We collect personal information that you voluntarily provide to us when you:
      1. Register for our services or newsletter
      2. Contact us via our contact form or email
      3. Engage with us on social media or other channels
   2. The types of personal information we collect may include:
      1. Name
      2. Email address
      3. Contact information
      4. Company name and business details
   3. We may also collect technical information, such as:
      1. IP address
      2. Browser type and version
      3. Pages visited on our Site
      4. Time and date of visits
         
         

2. How We Use Your Information

   1. The information we collect may be used to:

      1. Provide and improve our services

      2. Respond to inquiries and customer service requests

      3. Send periodic emails regarding our services, products, or updates

      4. Conduct internal research and analysis
         
         

3. Cookies and Tracking Technologies

   1. Our Site may use cookies and similar tracking technologies to enhance your experience. 

   2. Cookies are small data files stored on your device that help us understand user preferences and optimize the website’s performance.

   3. You can modify your browser settings to refuse cookies, but please note that some parts of our Site may not function properly without them.
      
      

4. Third-Party Disclosure

   1. We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide users with advance notice.

   2. This does not include website hosting partners and other third parties who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.
      
      

5. Data Security

   1. We implement various security measures to safeguard your personal information. 

   2. However, please note that no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
      
      

6. Your Rights

   1. Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. 

   2. To exercise any of these rights, please contact us using the details below.
      
      

7. Changes to This Privacy Policy

   1. We may update this Privacy Policy from time to time. 

   2. Changes will be posted on this page, and the date at the top will be revised accordingly. 

   3. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
      
      

8. Contact Us

   If you have any questions or concerns regarding this Privacy Policy, please contact us at:

   The eCommerce Counsel
   Email: info@ecommcounsel.co.za
   Address: Old Cape Quarter, 18 Hudson Street, De Waterkant, Cape Town, South Africa